Privacy policy

Zentriq Botanicals
West Cortland Street
Chicago, IL 60639, USA
Email: support@zentriqbotanicals.com
Website: www.zentriqbotanicals.com

1. Introduction

Zentriq Botanicals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.zentriqbotanicals.com or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and device information
Pages visited and time spent
Cookies and usage data

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and confirmations
Improve our website and services
Prevent fraud and ensure security
Send marketing emails (only if you opt in)

You may unsubscribe from marketing emails at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Website hosting and analytics providers
Email marketing services

These providers are required to protect your information.

5. Cookies and Tracking Technologies

Our website uses cookies to:

Improve your browsing experience
Remember your preferences
Analyze website traffic
Support marketing and advertising

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission or storage method is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections or deletion
Opt out of marketing communications

To make a request, contact us at:
support@zentriqbotanicals.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact: